Ground handling agents
Here you find the Ground Handling Agents and other services at the airport.
It is mandatory to hire a groundhandling company or to sign local self-handling agreements for all flights to and from Swedavia airports. These arrangements or agreements must be agreed before arrival and departure.
The above does not apply to ambulance flights and state aircraft.
Arlanda
Ground handling
AVIATOR is your Nordic one-stop shop for aviation services, offering comprehensive Ground Handling (passenger and ramp handling) and De-icing services.
With a strong commitment to safety, efficiency, and on-time performance, we deliver high-quality support customized to meet your needs.
Contact us today to learn how we can support your operations:
- Ground Handling Requests (Adhoc Flights): Operations.ARN@aviator.eu
- Ground Handling Requests (Long-Term Contracts): salesse@aviator.eu
Mikael Johansson, Station Manager
Email: StationManager.ARN@aviator.eu
Website: www.aviator.eu
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Menzies Aviation is your trusted partner for safe, efficient and fully tailored aviation services. With a global presence across 350 airports worldwide and a dedicated local team in Gothenburg, we provide reliable support for everything from ad-hoc flights to long-term operational partnerships. We deliver a full range of Ground Handling services with an uncompromising focus on safety, quality and on-time performance.
Our Services:
· Ground Handling · Ramp Handling · Passenger Services · Station Support · Lounge Executive Service · Ticket Services · Lost and Found · De-icing / Anti-icing
Contact us – we are ready to support your operation
Ad-hoc/Handling requests: Adhoc.arn@menziesaviation.com Long-term partnerships, commercial lead: Evgenij Levashov Email: evgenij.levashov@menziesaviation.com Ayse Misirli , Station Manager Email: ayse.misirli@menziesaviation.com Website: www.menziesaviation.com
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Your trusted partner at Stockholm Arlanda Airport. SAS Ground Handling Sweden AB (SGH SE) is a leading provider of ground handling services at Stockholm Arlanda Airport. As part of the SAS Group, we combine extensive aviation experience with strong local expertise to deliver safe, efficient, and reliable airport operations. Our approximately 1,000 dedicated colleagues support SAS and selected airline customers every day, with a clear focus on safety, quality, operational excellence, and punctuality. From passenger services and ramp operations to baggage handling and aircraft loading and unloading, our experienced teams work together to ensure smooth and efficient turnarounds every day, around the clock. Our Services:
• Passenger Handling • Lounge Service • Ticket Service • Ramp Handling • Baggage Handling • De-icing/Anti-icing • Towing Service • Water & Waste Service • Operational Support • Emergency Response
Contact us – we are ready to support your operation Ad-hoc / Handling requests: sgsarn.adhoc@sas.se
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General Aviation
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ASE handling FBO offers comprehensive ground handling services tailored for business and general aviation aircraft visiting Arlanda Airport on VIP/CIP, state, military, and ambulance missions operating on a 24/7 basis. Our facility includes a private GA/Executive entrance/exit, a crew and VIP lounge which has WiFi, beverages and snacks. FBO and aircraft parking on the Demarcated Area without the need for security screening. Security screening and parking on CSRA available upon request or when required. Pre-arranged customs and immigrations clearance is provided to all flights when possible. We can also offer clients the ability to drive directly to the Aircraft in their own limo’s (tarmac access) In addition, ASE Handling can also provide flight setup, supervision and management at over 25 other Airports in Sweden. We also offer meet and greet service provides professional airport Meet & Greet services for arrivals, departures, and transits at Stockholm Arlanda and Copenhagen Contact us for additional information or a complete list of services offered. Contact details E mail: arn@asehandling.com Phone: + 46 8 720 00 22 Website: https://www.asehandling.com/stockholm For meet and greet service https://www.aseassistance.com/ |
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Grafair Jet Center is a full-service FBO and ground handling provider at Stockholm Arlanda Airport, staffed 24/7. Our flexible, all-inclusive FBO concept is designed to make every visit quick, discreet and easy, with transparent and predictable pricing that offers excellent value for money. With our own dedicated facilities, private ramp, hangar and an extensive range of modern ground support equipment, Grafair is the natural choice for business and private aviation at Arlanda. Our services include aircraft handling and parking, fuel and de-icing arrangements, including coordination and payment through Grafair, ground power, lavatory and potable water service, oxygen and nitrogen service, passenger and crew handling, catering and ground transportation. Grafair operates its own FBO facility at Ramp J, with a private and secure ramp and a large hangar available for visiting aircraft. A dedicated vehicle gate allows authorized vehicles to drive directly from landside onto Grafair’s private ramp, providing discreet and efficient access directly to the aircraft. The FBO offers a private passenger lounge and dedicated facilities for pilots and crew, providing a comfortable and discreet environment while at Arlanda. Grafair has extensive experience in handling special and complex operations, including government and state visits, military operations, air ambulance and medical evacuation (MEDEVAC) flights. Our experienced team is accustomed to operations where flexibility, discretion and close coordination are essential. Contact: Email: arlanda@grafair.se Phone: +46 8 98 26 00 Website: www.grafair.se
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Fuel
A Flygbränslehantering AB
Storage and distribution of aviation fuel
Contact person: Jens Wistedt, Managing Director
Phone: +46 8 122 043 53
Email: jens.wistedt@flygbranslehantering.se
SFS provides into-plane fueling operations at Stockholm Arlanda Airport.
We ensure reliable, efficient, and safe fuel delivery to aircraft every day.
Refueling is carried out in two ways:
- Hydrant: Fuel is transferred directly from apron pits to the aircraft.
- Tanker: Fuel is delivered by truck when hydrant access is not available.
Safety first
HSSE is central to everything we do. Through competence, open reporting, clear goals and immediate action, we support a safe and sustainable operation.
Contact details
Operations: operations@fuellingservice.se
Management: mathias.stegfeldt@fuellingservice.se
SFS is a joint venture that provides services to its shareholders. The shareholders of SFS are:
- Air BP
- Shell Aviation
- World Fuel Services
- St1
- Sasoil
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St1 is a Nordic energy company with a vision to be the leading producer and seller of CO₂-aware energy. We are committed to accelerating the transition towards a more sustainable energy future through innovation, renewable energy solutions and responsible business practices. Our operations include the production and distribution of fuels and energy solutions for consumers and businesses across the Nordic region. We offer a broad range of products and services, including conventional and renewable fuels, charging solutions for electric vehicles, biogas and Sustainable Aviation Fuel (SAF). Through continuous investment in renewable energy, advanced biofuels and low-carbon technologies, St1 works to reduce emissions and support customers in their own sustainability journeys. St1 is present in the Aviation market through the AFSN joint venture in Norway and as St1 at Arlanda with growth ambitions across the Nordics. The growth is supported by strong local refining capabilities of both traditional Jet and SAF and an extensive terminal network across the region. Contact Details: St1 Sverige AB Email: info@st1.se Phone: +46 (0)770-27 00 00 Name: Linus Rosén, linus.rosen@st1.com, +46 76 107 3609 Website: https://www.st1.se
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Landvetter
Ground Handling at Göteborg Landvetter Airport
AVIATOR is your Nordic one-stop shop for aviation services, offering comprehensive Ground Handling and De-icing services.
With a strong commitment to safety, efficiency, and on-time performance, we deliver high-quality support customized to meet your needs.
Contact us today to learn how we can support your operations:
- Ground Handling Requests (Adhoc Flights): operations.got@aviator.eu
- Ground Handling Requests (Long-Term Contracts): salesse@aviator.eu
Mathias Johansson, Station Manager
Email: Mathias.Johansson@aviator.eu
Website: www.aviator.eu
Ground handling agents (ramp handling included)
Menzies Aviation is your trusted partner for safe, efficient and fully tailored aviation services.
With a global presence across 350 airports worldwide and a dedicated local team in Gothenburg, we provide reliable support for everything from ad-hoc flights to long-term operational partnerships.
We deliver a full range of Ground Handling services with an uncompromising focus on safety, quality and on-time performance.
Our Services
- Ground Handling
- Ramp Handling
- Passenger Services
- Station Support
- Lounge Executive Service
- Ticket Services
- Lost and Found
- De-icing / Anti-icing
Contact us – we are ready to support your operation
Ad-hoc/Handling requests: got.timetable@menziesaviation.com
Long-term partnerships, commercial lead: evgenij.levashov@menziesaviation.com
Marina Nilsson Rahel, Station Manager
Email: marina.nilsson-rahel@menziesaviation.com
Website: www.menziesaviation.com
General Aviation
Jivair FBO offers comprehensive ground handling services tailored for business and general aviation aircraft visiting Göteborg Landvetter Airport on VIP/CIP, state, military, and ambulance missions operating on a 24/7 basis.
FBO and aircraft parking on the Demarcated Area without the need for security screening. Security screening and parking on CSRA available upon request or when required. Pre-arranged customs and immigrations clearance is provided to all flights when possible.
Our passenger and crew services encompass access to dedicated passenger and crew lounges, fully equipped conference room, crew resting area, catering arrangements, cold storage, laundry service, secure gated car parking, and ramp access for passenger ground transportation between landside, FBO and the aircraft.
Hangar parking is available upon request and subject to availability.
Contact us for additional information or a complete list of services offered.
Phone: +46 (0) 31 87 78 00 (ext 2)
E-mail: got@jivair.se
Website: www.jivairfbo.se
Landvetter Jet Center is a new FBO. Parking of aircraft outside the FBO for large aircraft and hangar space available. Direct transfer for passenger and crew to/from the aircraft.
FBO has VIP lounge, separate crew lounge with rest and shower facilities, fully equipped conference rooms, storage for catering, laundry and all handling services. Spacious secure car park including heated garages available as well as suburb ground transport and crew courtesy cars available.
DMA area outside the FBO. Onsite part 145 maintenance support.
Operational hours: 24/7
Contact
Email: handling@landvetterjetcenter.se
Phone: +46 (0)735 59 44 87
Website: www.landvetterjetcenter.se
Cleaning Companies
Sodexo provides a wide range of services, everything from food and reception through to cleaning, energy management, grounds maintenance, building maintenance and security.
Contact
Magnus Orest
0765-024605
Email: Magnus.orest@sodexo.com
Jeantte Whittam
Phone: 0765-023245
Catering Companies
Gate Gourmet is a global leader in airline catering, retail-on-board and hospitality products and services.
We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, Gate Gourmet delivers operational excellence through the most extensive catering network in the aviation industry. In 2019, Gate Gourmet served more than 700 million passengers from over 200 operating units in over 60 countries/territories across all continents. 2019 revenue reached CHF 5.0 billion generated by approximately 43,000 employees worldwide.
Our employees are our greatest asset. Therefore, we are committed to developing their skills; providing them with the appropriate training and support. Our learning and development philosophy encourages and celebrates learning on the job, supported by colleagues and management.
Our values – Excellence, Passion, Integrity and Accountability - are the building blocks that unite our global community. These values are the foundation of everything we do and are essential to the success of our employees and the business as a whole.
Contact
Christer Gustavsson
Phone: +46 (0)72-085 86 21
Email: dgot@gategroup.com or gothhk-k.got@gategroup.com
Newrest is a in multisector catering and facility management company. The group operates in 52 countries with its 61 510 employees. Our offer covers a wide range of services: inflight catering, buy-on-board and duty-free services, food services, remote sites catering, rail catering, airport and highway concessions, as well as comprehensive Facility Management solutions. Discover the full range of expertise offered by Newrest.
Newrest strengthened its presence in Scandinavia in 2022 by launching inflight operations in three key countries : Denmark, Norway, and Sweden, to support the three main bases of Scandinavian Airlines (SAS).
Newrest Sweden began operations at Stockholm-Arlanda Airport (ARN) in November 2022, following the construction of a brand-new inflight catering unit designed to meet the specific needs of SAS. The facility, built according to Newrest’s international standards, replaced the former unit and now handles nearly 100 flights per day, including both short- and long-haul operations. The site also began catering for Ryanair in 2023. Located airside, the unit is equipped with modern production lines, automated systems, and digital interfaces integrated with SAS’s operational platforms. In addition to Arlanda, Newrest Sweden also operates inflight services in Gothenburg (GOT) and manages rail catering units in Malmö, Gothenburg, and Stockholm, serving the national railway company SJ.
Contact
Daniel Paczal
Phone: +46 722612665
Email: d.paczal@newrest.eu
Daniel Blaszczyk
Phone: +45 54336043
Email: d.blaszczyk@newrest.eu
Fuel
- Shell Aviation Sweden AB (SHELL)
- Air BP Sweden AB (BP)
- World Fuel Commodities Services (WFS)
Jet-A1 Depot and into plane
Contact
Customer Call Center: +46 31 94 29 75
Email: gfcstaff@gfcgot.se
Cargo Handling – Landvetter
GLA Aircargo is an independent air cargo handling company located at Göteborg Landvetter Airport. We provide efficient and secure solutions for the handling of air freight, with a strong focus on quality, flexibility and service. Through close cooperation with airlines, freight forwarders and transport partners, we ensure smooth connections between air cargo operations, road transport and warehouse handling. Our services include cargo terminal handling, security procedures and distribution. With extensive industry experience and a strong commitment to safety and continuous development, we work every day to support and strengthen the Gothenburg region’s role as one of the key logistics hubs in the Nordic region.
Services offered:
- Airline Cargo Handling
- Forwarder handling
- Distribution and pickup
- Road Feeder System in Scandinavia
Contact
Phone: +46 31 941255
Email: cargoinfo@glagods.se
Website: www.glaaircargo.se
JetPak provides logistics solutions where speed is our absolute key competitive advantage. Each individual shipment is handled separately, based on your specific requirements, and is transported via the fastest possible route between sender and recipient.
Through a strong, well established network of subcontractors and an airport presence at key airports, combined with our proprietary IT system Jena, we minimize lead times for door to door deliveries. We have access to 4 000 daily departures, with our own handling areas and direct access to airport terminals. This results in minimized handling times and increased control over logistics flows.
Contact
Sara Abed, Station Manager
Email: sara.abed@jetpak.se
Phone: +46 733 685 267
Website: www.jetpak.com
Aircraft Maintenance
European Line Maintenance AB (ELM) provides 24/7 line maintenance services for airlines operating Airbus A320-series, Boeing 737-family, Embraer E170/190 (E1 & E2), and ATR 42-400/500 / 72-212A aircraft at Landvetter Airport (GOT) and Arlanda Airport (ARN), with additional locations available upon request and subject to availability.
ELM holds EASA Part-145 approval and is certified to ISO 9001, ISO 14001, and ISO 45001 standards. We are a knowledge-driven team committed to delivering reliability and operational regularity through expertise and dedication.
Contact
Maintenance requests:
Nicklas Malmström, COO, GOT
nicklas.malmstrom@elm.aero
www.elm.aero
GOT Duty Engineer:
+46 (0)739 19 76 68
linegot@elm.aero
Bromma
Ground Handling Agents (Ramp Handling included)
Contact
Phone: +46 (0)8 98 26 00
Email: grafair@grafair.se
Website: www.grafair.se
General Aviation
Contact
Phone: +46 (0)8 98 26 00
Email: grafair@grafair.se
Website: www.grafair.se
Contact
Phone: +46 8 25 02 20
Email: handling@iflyfbo.com
Website: www.iflyfbo.com
Opening hours: Open during Bromma Stockholm Airport's opening hours.
Malmö
Ground handling agents (ramp handling included)
AVIATOR is your Nordic one-stop shop for aviation services, offering comprehensive Ground Handling and De-icing services.
With a strong commitment to safety, efficiency, and on-time performance, we deliver high-quality support customized to meet your needs.
Contact us today to learn how we can support your operations:
- Ground Handling Requests (Adhoc Flights): operations.mmx@aviator.eu
- Ground Handling Requests (Long-Term Contracts): salesse@aviator.eu
Kim Leander, Station Manager
Email: Kim.Leander@aviator.eu
Website: www.aviator.eu
General Aviation
Allied Aero Services Sweden AB was established in 2022 at Malmö Airport in an effort to meet future needs and challenges in Aviation and Ground Handling and with the target to expand operations to other airports of interest.
Contact
Phone: +46 (0) 70 888 21 07
Email: info@alliedaero.se
Website: www.alliedaero.se
F&U Städservice is a service oriented company focused on quality, environment, responsibility, and safety. We have provided cleaning and maintenance services at Malmö Airport since 1990.
Specialized aircraft interior cabin and deep cleaning, aircraft exterior washing, facility cleaning, deep cleaning services, floor care, as well as airport security screening authorization services.
Contact
Faruk Ucler
Phone: +46 735 516 508
Email: faruk@fustadservice.se or farukucler@hotmail.com
Aircraft Maintenance
Hovby Aero provides maintenance services 24/7 to airlines operating Airbus 320 and Boeing 737.
Maintenance requests:
Phone: +46 735 263 890
Email: mmx.line@hovby.aero
Contact
Hugh Leonard
Phone: +46 702047742
Email: huw@ravenmx.se
Contact
Email: GG_SE_MMX_ALL@gategroup.com
Cargo Handling – Malmö
Menzies aviation Sweden is a part of John Menzies plc group.
Service offered:
- Airline Cargo Handling
- Forwarder handling
- Full ad-hoc cargo charter handling services
- Distribution and pickup all over Scandinavia
- Road Feeder System to/from all major Airports in Europe from/to Scandinavia
Contact
Phone: +46 40 50 25 30 or +46 40 50 25 00 Email: mmx.trucking@menziesaviation.com or mmx.operations@menziesaviation.com
Website: www.menziesaviation.com
Trucking and cargo handling request:
Ola Broden, Sales Manager
Email: ola.broden@menziesaviation.com
Fuel
Contact
Address: Sturup Flygplats
230 32 Malmö-Sturup
Phone: 0733761633
Luleå
Ground Handling Agents (Ramp Handling included)
Swedavia Ground Handling:
Ramp handling:
Karin Sipola
Phone: 070-3458525
Email: rebecca.hansson@swedavia.se
Passenger handling:
Rebecca Hansson
Phone: 073-8677901
Email: rebecca.hansson@swedavia.se
Corporate contact:
Swedavia
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 or +46 721 709 546
Email: agnieszka.berglund@swedavia.se
Umeå
Ground Handling Agents (Ramp Handling included)
Jakob Burlin, Manager Ramp Handling
Email: jakob.burlin@swedavia.se
Linda Sehlström, Manager Passenger Handling
Email: linda.sehlstrom@swedavia.se
Corporate contact:
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 / +46 721 709 546
Email: agnieszka.berglund@swedavia.se
Åre Östersund
Ground Handling Agents (Ramp Handling included)
Johan Jonsson
johan.jonsson1@swedavia.se
Corporate contact:
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 / +46 721 709 546
Email: agnieszka.berglund@swedavia.se
Ronneby
Ground Handling Agents (Ramp Handling included)
Ramp Handling
For actionreq. matters contact rnb.groundhandling
Phone: 010-109 5596
Email: rnb.groundhandling@swedavia.se
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 / +46 721 709 546
Email: agnieszka.berglund@swedavia.se
Visby
Ground Handling Agents (Ramp Handling included)
Swedavia
vby.groundhandling@swedavia.se
Phone: +46 10 109 52 20
Corporate contact:
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 or +46 721 709 546
Email: agnieszka.berglund@swedavia.se
Kiruna
Ground Handling Agents (Ramp Handling included)
Ramp Handling
krn.groundhandling@swedavia.se
Ramp Handling Manager:
Anton Poromaa
anton.poromaa@swedavia.se
Corporate contact
Agnieszka Berglund
Swedavia Handling
Phone: +46 101 094 061 or +46 721 709 546
Email: agnieszka.berglund@swedavia.se